Shipping-Policy

Shipping Policy for NAIYA ECULENTS

Thank you for choosing NAIYA ECULENTS! We are committed to delivering your orders promptly and safely. This Shipping Policy outlines our shipping practices and procedures.


1. Shipping Methods
We offer a variety of shipping options to meet your needs, including:

 

  • Standard Shipping: Delivery typically within 5-7 business days

 

  • Express Shipping: Faster delivery option available for an additional fee, typically within  2-3 business days

 

2. Order Processing Time

All orders are processed within 1-3 business days.You will receive a confirmation email once your order has been shipped, including tracking information.

 


3. Shipping Costs

Shipping costs are calculated based on the weight and dimensions of your order, as well as the delivery location. You can view the shipping costs at checkout before completing your purchase.

 


4. Packaging

Our products are carefully packaged to ensure they arrive in perfect condition. We use high-quality materials to maintain the freshness and quality of our food items during transit.

 


5. Delivery Areas

We currently ship to all over India. For international shipping, please contact us for availability and rates.

 


6. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment on our website or the carrier’s website.

 


7. Delays

While we strive to meet our estimated delivery times, unforeseen circumstances may cause delays. We appreciate your understanding and patience during such times.

 


8. Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact us within 24 Hours of receiving your order. We will work with you to resolve the issue and ensure your satisfaction.

 


9. Contact Us

If you have any questions or concerns regarding our shipping policy, please feel free to contact us at:


NAIYA ECULENTS
F-6, 123 G.I.D.C.,
Vithal Udyog Nagar, 388121, Dist. Anand,
GUJARAT, INDIA
call on: +91 7359138280
e-mail: sales@naiyaesc.com

 


10. Order Changes and Cancellations

If you need to make changes to your order or cancel it, please contact us within 24 hours of placing your order. We will do our best to accommodate your request, but once the order has been processed, we may not be able to make changes.

 


11. Shipping Restrictions

Please note that certain products may have shipping restrictions due to local laws or regulations. If your order includes restricted items, we will notify you and may need to cancel or modify your order.

 


12. Holidays and Peak Seasons

During holidays or peak shopping seasons, shipping times may be extended. We recommend placing orders early to ensure timely delivery.

 


13. Signature Confirmation

For high-value orders, we may require a signature upon delivery to ensure the safe receipt of your package. If you are unavailable to sign, please arrange for an alternative delivery option.

 


14. Local Pickup

If you are located near our facility, we may offer a local pickup option. Please contact us to inquire about availability and details.

 


15. Feedback on Shipping

We value your feedback! If you have any comments or suggestions regarding our shipping process, please let us know. Your input helps us improve our services.


Feel free to include any sections that resonate with your operations or modify them as needed! If you have specific practices or policies, let me know, and I can help tailor them further.